We want you to love the products that you buy from us. In case you have concerns related to your purchase, drop us a mail within 7 days of delivery with details at firstname.lastname@example.org
What is the general return policy on The Paras Traders?
7 Day Return Policy.
We offer you complete peace of mind while ordering at The Paras Traders – you can return all items within 7 days of receipt of goods.
Please ensure that the product is unused & the tags, boxes / other packaging is intact.
We care about your safety and hygiene, and we’re happy to accept returns on unused cookware products. To make sure our products stay clean and safe for everyone, we can only accept items that haven’t been used. You have 7 days from delivery to return any unused items.
This policy helps keep all our products in perfect condition. We hope you understand and cooperate with us on this. If you have any questions or need more information, our friendly customer service team is ready to help.
Thank you for choosing us and for supporting our commitment to a safe and healthy community.
For pre-paid we will reverse the payment to the source. In case of COD, we do a NEFT payment in the registered name of the customer.
Can I cancel the order?
You can cancel an order within 3 hours of placing the order.
You can simply refuse to accept the parcel at the time of delivery as the order will not be returned once delivered.
Will I get a refund if I don’t get a replacement/exchange as requested?
Replacements/Exchanges are subject to availability of stock with the seller.
If the product is out of stock or a replacement/exchange cannot be issued, full refund will be provided on successful pick up of the product at no extra cost.